One price for you. Not for every mailbox.

Each business domain you connect, like larkledger.com. Addresses on that domain do not count separately.

Sending pauses when you reach your plan's monthly sends. Folio shows your usage as you go; upgrade in the billing portal to lift the cap right away, or wait for it to reset on the 1st.

Yes. Upgrades, downgrades and cancellation all happen in the Stripe billing portal, with no support ticket.

Not for you. Folio bills per operator, and creating another address does not change the price. The one per-person charge is optional: on Studio or Holding Co. you can turn one domain into a team, and each person you invite gets their own address and private mailbox for $4 a month ($40 a year on annual plans). A seat is charged when the invitation is accepted, prorated, and stops when you remove the member. You are never a seat yourself, and Solo has no seats.

No. Each member has a private mailbox, and nobody else can read it while they're on the team, the owner included. If the owner removes someone, the owner can keep one export of the mail that person sent and received on the team's domain; members agree to this before they join, and are emailed if it happens. There are no shared inboxes: the domain's DNS, DKIM key and brand are shared, the mail is not.

No. New accounts get a 14-day evaluation with 100 sends on one domain, no card required. A paid plan needs a card: chosen during the evaluation, it starts with a 14-day trial that doesn't charge until the trial ends; chosen after the evaluation, it's charged the day you pick it.

Folio has no free plan. New accounts get a 14-day evaluation: 100 sends on one domain, no card required; when it ends, sending stops and receiving continues while your account is active. Paid plans (Solo, Studio, Holding Co.) need a card: chosen during the evaluation they start with a 14-day trial; chosen after it, they are charged the day they start.

One custom domain and 100 sends for 14 days, no card on file. Connecting a second domain starts a plan trial. It's a working inbox, not a demo — receive, send, DKIM and all. When the evaluation ends, sending pauses until you pick a plan; receiving continues while your account is active. Separately, an account with no currently verified custom domain is deleted with all its data and owned assets after 14 days without a sign-in. Signing in restarts that clock; if you have never signed in, it starts at signup. One currently verified custom domain keeps the account.

It depends on when you pick a plan. During your 14-day evaluation, a plan starts with a 14-day trial: the card is asked for then, and cancelling before the trial ends means nothing is drawn. Once the evaluation has ended there is no second trial — the plan is charged the day you pick it.

From the Stripe billing portal, linked inside the app. Cancellation stops the next renewal; you keep the plan you paid for through the end of the current period.

Cancellation does not itself delete your mail. While your account is active, Security → Export all mail downloads your inbox, archive, sent, and spam as a standard .mbox file that Thunderbird, Apple Mail, and Google Takeout all read. Account retention is separate: without a currently verified custom domain, your account and all its data and owned assets are deleted after 14 days without a sign-in. Signing in restarts that clock; one currently verified custom domain keeps the account.

Yes, in one click from the billing page. Upgrades are prorated to the day and take effect immediately; downgrades wait for the next renewal, so you keep the higher tier through what you've already paid for.