- 01What does the free preview include?
- One custom domain and 100 sends, no card on file. It's a working inbox, not a demo — receive, send, DKIM and all — for as long as you need to decide.
- 02When is my card actually charged?
- Only after the 14-day trial ends. The trial starts when you pick a plan to lift the preview caps — that's the moment a card is asked for — and cancelling before day 15 means nothing is drawn.
- 03How do I cancel?
- From the Stripe billing portal, linked inside the app. Cancellation stops the next renewal; you keep the plan you paid for through the end of the current period.
- 04What happens to my mail if I cancel?
- It stays yours. Sign-in keeps working through the end of the paid period, and Security → Export all mail downloads your inbox, archive, sent, and spam as a standard .mbox file that Thunderbird, Apple Mail, and Google Takeout all read.
- 05Can I switch plans later?
- Yes, in one click from the billing page. Upgrades are prorated to the day and take effect immediately; downgrades wait for the next renewal, so you keep the higher tier through what you've already paid for.