Folio · Screen recording · 23 seconds

Replying from the right business, twice.

Run three businesses out of one inbox and every reply is a chance to answer as the wrong company. Twenty-three seconds of the running product, narrated — no slides, no mockups, nothing cut.

The Folio composer, mid-reply: the From field already reads nina.hollis@press.folio.demo with a purple identity stripe, and the pointer is far from it.
Narrated by a synthetic voice; every spoken line is burned into the film and repeated in the walkthrough below. Recorded against a seeded development account. The domains press.folio.demo and studio.folio.demo are test domains, not customers.

The same two clicks, twice.

  1. The letter arrived onpress.folio.demo
    The reply left fromnina.hollis@press.folio.demo
  2. The letter arrived onstudio.folio.demo
    The reply left fromnina.hollis@studio.folio.demo

No menu was opened and nothing was changed between the two. The From address is chosen from the address the letter was served on — which is why the second reply needs no more thought than the first.

What happens, in order

  1. 0:00

    One message list. Eight letters, three identities — each letter carries the colour of the address it was served on.

  2. 0:03

    A letter that arrived on the press address is opened. Above the reply button the inbox states, before anything is clicked, which address the reply will leave from.

  3. 0:07

    Hit reply, and the From address fills itself in. The composer opens with From: nina.hollis@press.folio.demo already set, and dispatching via press.folio.demo beneath it. Nobody touched it.

  4. 0:13

    The same two clicks on a letter from the other business. Same composition, different answer: From: nina.hollis@studio.folio.demo. One instance is a coincidence — the repeat is the rule.

  5. 0:19

    Back to the list where it started. Two letters are now marked read, because this was one continuous session rather than a loop of canned clips.

Then try it yourself

The same behaviour is playable on the front page — no video, no signup — or you can put your own domain behind it and watch the stripes appear. If you are leaving Amazon WorkMail before it shuts down on 31 March 2027, the cutover is written up step by step.